A Bicycle User Group Guide

A Bicycle User Group Guide
Acknowledgements:
This Guide was produced with the financial support of the TravelWise program of
the former Regional Municipality of Ottawa-Carleton, the generous assistance of
members of several Ottawa Bicycle User Groups (BUGs) as well as dedicated
volunteers from Citizens for Safe Cycling.
All photos appearing in this Guide are courtesy of Brett Delmage.
BUGs at Work!
A Bicycle User Group Guide
Table of Contents
1.0 Introduction …………………………………………………………………………….. 2
2.0 The Ins and Outs of BUGs ……………………………………………………….. 2
2.1 What is a BUG? ……………………………………………………………… 2
2.2 Why start a BUG? …………………………………………………………… 3
2.3 How to start a BUG …………………………………………………………. 4
2.4 Sustaining a BUG …………………………………………………………… 8
3.0 Presenting your case to your employer ………………………………………. 10
3.1 Why should your employer support a BUG ……………………….. 11
3.2 How can your employer can support BUGs at work ……………. 12
3.3 Approaching building managers ………………………………………. 13
Appendices
I. BUG promotional samples (posters, e-mails) ……………………………… 14
II. Commuter Cyclist survey samples ……………………………………………. 17
III. Bicycle Parking at the Work ……………………………………………… 20
IV. Shower and Change Facilities ………………………………………. 24
V. Bicycle Traffic Safety ……………………………………………….. 26
VI. Bicycle Basics …………………………………………………….. 29
VII. Specific Cycling Tips ………………………………………… 32
VIII. Cyclist Recruitment ……………………………………….. 34
IX. Cycling Bits and Pieces ……………………………….. 38
X. Resources ……………………………………………….. 40
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1. 0 INTRODUCTION
First things first. Who is this guide for? This guide is aimed at commuter cyclists who wish to join
efforts with other cyclists at their workplace to improve facilities for cyclists and who would like to
work at eliminating barriers that are keeping others from commuting by bicycle. What is ‘BUGs at
Work’ about? In a nutshell, the guide will provide:
1. Practical tips on starting a Bicycle User Group (BUG) at your workplace
2. Essential information on maintaining a BUG
3. Resources useful to BUG members and potential cyclists as well as tools with which to encourage
your employer to be proactive with respect to commuter cyclists.
There are also appendices with lists of locker retailers, websites, cycling safety tips and much more
commuter cycling information that is invaluable for both experienced and beginner cyclists.
2.0 THE INS AND OUTS OF BUGs
2.1 What is a BUG?
It is social, it can move fast and it can be
persistent but that is about all a BUG has
in common with an insect. A BUG is one
of the best ways to support and encourage
cycle commuting at the workplace. How
do they originate? Often a BUG is formed
by employees who want to improve workplace
facilities for cyclists. We have all, at
some point, complained about inadequate
bicycle racks, lack of showers and how to
get others out of their cars and into the
saddle. BUGs are one effective way to
turn complaints into positive action.
The term “BUG” for Bicycle User Group
was first coined by some bicycle commuters
at the Royal Ontario Museum in
Toronto. They had come together to organize a single bicycle project but the group slowly transformed
into all year round, bicycle-using and bicycle-promoting organization. Since then, many
BUGs have formed for many different reasons. Many BUGs work towards getting better parking
and shower facilities at their workplaces. Other BUGs organize Bike to Work days or other bicycle
commuter activities with work colleagues. Some are involved in transportation planning and/or policy
change at their workplace.
Size doesn’t matter…
Some BUGs are big and electronically connected. The CIBC BUG in Toronto has over 120
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members who communicate by office e-mail. There are also a few “BUGs of one” in which one person
simply acts as a provider of info and resources to colleagues or BUG members. And there are
all sizes and raison d’etre in between.
2.2 Why start a BUG and what can a BUG accomplish?
If you have a beef, almost certainly some other employees share it. By starting a BUG, you can
gather like-minded people who support cycling at your workplace and will ultimately encourage
decision makers to provide and/or improve facilities. Still need more convincing to start a BUG?
Here are just some of the many reasons to start a BUG at the workplace:
1. Pedalling influence and starting projects
One of the main reasons to form a BUG is to influence those who can improve bicycle facilities at
your workplace. If you’ve ever tried to convince a store owner or a local politician to install bicycle
facilities, you’ll know that it’s difficult on your own. Many hands not only make lighter work, but they
also have much more clout. Having a group of cyclists at work who are ready to tackle a specific
project can make it happen. Furthermore, if you have a great idea, but not all the skills or resources
to make it happen on your own, then a BUG can be a forum for airing these ideas and putting them
into action.
2. Provide expertise
BUGs provide an easy source of expertise when human resources or building facility managers
want to upgrade or change facilities. Managers may not want to consult just one outspoken commuter
cyclist; a group may be much more approachable and credible. A BUG also ensures that
everyone’s needs have been considered. For example, when a new bicycle rack is being planned,
a BUG can assure that it will accommodate both a 6′4″ technician and a 5′0″engineer.
Expert Route Advice
NORBUG and the informal bicycle user group at Watchfire Ottawa have found that by simply
offering route advice and posting cycling maps around the office, they have attracted
attention and provided a useful service to other cyclists.
3. Promoting cycling
Having a BUG as a central cycling information
source also provides a very personalized forum
for other people to get inspired, involved, and
informed about commuter cycling. This can range
from having some cycling maps and pamphlets
available at your desk or on a bulletin board, to
having a commuter cyclist forum on your office email
or organizing an event for BUG members
and other interested people in your workplace.
One of the important functions of a BUG at any
workplace is overcoming some of the psychological
barriers faced by would-be cyclists. BUGs
raise the profile of cyclists and therefore can ‘normalize’
the image of cyclists at the workplace.
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4. A social venue
Sometimes a BUG performs a social function. It can serve to organize rides, gettogethers,
and social events among people who cycle or would like to cycle. Bringing
in successful local BUGs in the area can also be the focus of a social event. Or how
about organizing a CAN-bike course to bring cyclists together at the workplace?
2.3 HOW TO START A BUG?
There are several approaches depending on your environment at the workplace. Does a ‘green’
attitude already exist at the workplace? Ideally, if you have the ear of cyclists in upper management
or in the property management company, you should solicit their involvement. Initial ‘buy-in’
from someone in management can definitely facilitate the formation and activities of a BUG. For
instance, employers like Mountain Equipment Co-op or Export Development Corporation, who are
already convinced of the benefits of supporting commuter cyclists, are much more likely to entertain
proposals and suggestions brought forth by a BUG than a company or a building manager where
such an environmental corporate culture is absent. But even if it is not in the corporate culture,
BUG start-up is easy! Below are suggested steps in starting up a BUG:
1. Identify interested cyclists
How? You could approach other commuter cyclists in person as you leave or arrive at work with
your bicycle. Too shy? You could leave a note on bicycles parked outside your workplace. For
instance, NORBUG members stickered bicycles (paper and staples only) at Nortel sites during the
annual Commuter Challenge. Alternatively, then you can try the e-mail route (if this is allowed at
your workplace) or for the ambitious, you can create an internal website like NORBUG does. See
Appendix I for a sample e-mail that could introduce the idea of a BUG to your co-workers. No
access to e-mail at your workplace? If there is a workplace newsletter, insert a notice about starting
a BUG with your contact information. You could also post a note on an employee noticeboard.
While initially you probably want to focus on existing commuter cyclists for the formation of a BUG,
there may well be those who would cycle given different conditions and encouragement. You could
use the same approaches to solicit their interest at a later date.
Western BUGs
Here are some ideas that have worked for BUGs in Vancouver. They have put up posters
in rest rooms and in the parking garage. Others have set up an information booth in their
workplace lobby and created a simple cafeteria display. Some BUGs have convinced their
human resources department to insert BUG information sheets with company pay
cheques. One BUG was especially creative and shot a simple video of staff cycling which,
with humourous accompaniment, was shown to staff members at lunch.
2. Hold a short meeting
Once you have identified interested people, chose a date and time for your first meeting.
Remember to keep it short since people are unlikely to give up large amounts of their free time.
Circulate an agenda prior to the meeting so that the objectives of the meeting are well defined. This
will help towards a short and directed meeting. You could include brief introductions (circulate a
name and contact information sheet) and some time to set out goals of your BUG (you can do this
by identifying everyone’s concerns, then focussing on the most common ones).
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Your BUG will likely easily come up with a set of
goals to accomplish, but in case you are looking
for more ideas:
• secure, easily-accessible, visible and welllit
bicycle parking, bicycle lockers or a
caged-off area
• sufficient numbers of showers, changing
facilities or lockers for cycle clothing
• suitable levels of travel expenses for cycle
journeys in work time
• policies that encourage cycling, including
casual dress on Fridays, use of a company
car if needed during the work day for
company business or ride arrangements if
a cyclist has an emergency and doesn’t
have a car at work
• flexible work hours for cyclist commuters
• reimbursement for the subsidized cost of providing free car parking for employees
One issue at a time!
The bicycle user group at Environment Canada (St. Joseph Blvd., Hull) location believes in
tackling issues one by one. For instance, first there was the issue of insufficient bicycle
racks. One active member surveyed the use of the indoor parking for motorists for one
week during the summer and found that on average 35 spots were unused. With much
persistence and a turn of events (where bicycle parking spots were actually reduced to
accommodate a generator leaving the parking managers in a compensation position),
there are now 5 parking spots with bicycle racks for use over the summer. Next issue -
ventilation in the shower facilities!
3. Volunteers
Identify a core group of volunteers who would be interested in working on strategies to present
these ideas to management. This step might take longer than one meeting. Rather than have one
long meeting, hold several short ones. It is also important to remember that not everyone is an
activist. Those who are interested in the idea of a BUG at the workplace may not be necessarily be
interested in participating in projects. Still their support is necessary and is important in lobbying
management.
High-tech volunteers!
Watchfire Ottawa is a dynamic start-up in the region with some very dynamic cyclists who
form the core of an informal fledgling bicycle user group. It all started by posting bicycle
maps, offering route advice and e-mailing fellow employees during the cycling season.
Since the company consists of young and active professionals, the promotion of cycling
should meet with enthusiasm in the coming years.
4. Support from management
Gain support from management if possible. Locate someone in management who cycles or at least
recognizes the benefits of cycling and ask them to either represent your group or advise you on the
best approach for presenting your ideas and suggestions to management.
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Not just management!
If you are in a large private or public organization, it might be a good idea to nurture your
contacts in all departments that might have input into bicycle facilities and issues. NORBUG
members maintained a good working relationship with Nortel’s facilities people and
found keen cyclists as representatives for their different sites. They also kept a current list
of important people and their contact information.
5. Workplace survey and site inventory
Assessing what facilities exist and thus, what the needs are at your workplace can be done
through a site inventory. Knowing your workplace cycling facility statistics (including an approximate
number of cyclists and potential cyclists) will be useful background information for your BUG. If you
have some time and a few volunteers at your disposal, a survey of the cyclists and facilities at your
workplace can be extremely important (see Appendix II). Surveys, in addition to your BUG member
discussions, can help you fine-tune your goals. For instance, is it reasonable to except to attract
one-third of the employees to commute by bicycle when 80% live more than five miles away?
Survey results can carry a lot of weight in convincing your managers or property managers that bicycle
facilities need improvement. What about surveying non-cyclists in order to determine how many
potential cyclists there could be given different conditions? (See Appendix II for a sample survey)
The CMHC BUG conducted a cyclist/runner/exercise survey by e-mail and on paper, to determine
locker room usage and requirements. Armed with the results of this survey and other
well thought out arguments, the BUG presented an excellent case to management. Although
the initial plans proposed a men’s change room with reduced facilities, lobbying by cyclists
and runners convinced management to appropriately expand the space allocated for lockers.
6. Setting priorities
Your meetings should eventually result in specific goals and a set
of priorities that your BUG wants to pursue. While everyone’s
needs may not be addressed at once, assure all BUG members
that their concerns will be brought forward to management once
the first set of priorities have been presented.
7. Background research and statistics
With your list (keep it reasonable) of issues to be addressed by
management, you will also need some research into the feasability
and economics of the solutions (e.g. the costs of lockers or
installing showers). This requires some time but the resources in
the appendices of this guide as well as discussions with existing
BUGs should help.
What have some BUGs asked for?
The CBC BUG in Toronto secured the resources to provide tools and other bicycle repair
equipment for cycling employees. More locally, the CMHC (Canadian Mortgage and
Housing Corporation) BUG rallied around the plans by management to renovate the men’s
locker room. By approaching the facilities planning group and the “Active Living” committee
with a cyclist-friendly proposal, the CMHC BUG was able to negotiate a very acceptable
and economically feasible alternative. Now their men’s locker room has a mix of half
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and full lockers with another room across the hall holding full lockers.
8. The Meeting
Presenting your ideas to management is the most important step. Here are
some suggestions for your first presentation:
• Book an appointment (set the time and length).
• Your BUG may choose to have a copy of your action plan ready for distribution (the
presentation may need to be discussed with other colleagues), although you may want to
be less formal.
• Be ready to answer questions from management (e.g. financial outlay, space, etc.).
• Grants may be available from the local council or environmental groups. Not all cycling
improvements require financial outlay. Some may even save the organisation money.
• Be positive when you’re selling the benefits of cycling.
• Show that support for cycling exists within the organisation (i.e. management will pay attention
to survey results).
• Present information about how good cycling is for staff, the organisation and the community.
Stress the cost effectiveness of cycling. The organisation may also benefit from favourable
local press that a BUG could attract
• Fix the next meeting date.
Government vs. Private
It may be much easier to approach management in private industry or organization than in
government. At least that has been the experience of the bicycle user group at
Environment Canada. Different bodies are responsible for shower installation, lockers and
for bicycle parking. Just tracking down who to talk to can take a lot of time. And then
there are the intricacies of government budgets. What if there is no specific budget allocated
to bicycle racks? In that case, it is likely that your BUG will have to fundraise unless
someone in upper management takes initiative. Another big vs. small perspective comes
from NORBUG whose members have found that once they were part of the corporate
process (which took a lot of lobbying!), they were consistently consulted for such things as
new building construction.
If your initial proposal isn’t accepted, don’t give up. Perhaps you may need to adjust your objectives
and re-think your approach. Did you overwhelm management with too many issues at once?
Focussing on one issue may be your best option. Whatever you do, be persistent. These are wise
words from the members of the Environment Canada bicycle user group who know that perseverance
pays off. They have slowly and sometimes, painstakingly, tackled one issue at a time (i.e. first
indoor bicycle parking, then lockers and showers and coming next – ventilation), but with results!
The Commuter Challenge helps launch the EC Riders!
The bicycle user group at Environment Canada (St. Joseph Blvd., Hull location) was born
when a few interested cyclists used the annual Commuter Challenge as a way to launch
their own one day Cyclist Challenge. Posters were put up and news of the challenge was
spread by word of mouth. The end result was 40 cyclists who became part of the group.
Since that time the group has grown to about 100 members over 6 years. It has remained
an informal group that communicates mostly by e-mail and is issue-oriented.
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BUG achievers!
One of Ottawa’s BUG success stories is the bicycle
user group at Nortel – NORBUG. It was created in the
early 1990’s by some very keen cyclists. Initially it
existed as an e-mail list whose members received
monthly newsletters in the cycling season which
included names of bicycle shops, route information,
bicycle facilities and security information. Since its
humble beginnings NORBUG has achieved a lot. Now
there is bicycle parking and showers at almost every
Nortel site.
2.4 A BUG IS BORN! HOW TO SUSTAIN IT?
Once an issue has been moved forward and a solution has been successfully implemented, your
BUG might lose momentum or key BUG organizers may retire or leave the workplace for other reasons.
These are inevitable events that can result in waning interest in the BUG, and sometimes
even the total shutdown. Unfortunately, there are usually other cycling issues that come up at the
workplace and having an organized group ready to address them is invaluable. A BUG will have better
chances at survival with a significant number of members. The more members a BUG has, the
easier it is to get members, and to get things done.
Western Ways
There are many things your BUG can do to maintain its membership and even attract new
members. Looking out west to what Vancouver BUGs have done, might provide some
food for thought. If you have management support for a BUG at the workplace, as these
Vancouver BUGs did, you could for instance, arrange for massages for commuter cyclists
or for discounts on the purchase of bicycles, parts and service at a nearby bicycle shop.
In order to keep your BUG going and to attract members to the BUG, try some of the following easy
ideas:
1. Offer something and advertise the benefits of a BUG membership! For instance you can produce
leaflets or an e-mail newsletter that talk about improved cycling facilities, social activities, cyclingrelated
information, CAN-BIKE courses, discounts in local bicycle shops as well as cycling safety
and/or maintenance classes.
CAN-BIKE and BUGs
Residents of the Ottawa area are lucky to have
access to the wide variety of CAN-BIKE courses
offered by Citizens for Safe Cycling. From intensive
cycling safety courses to introductory short
courses, they are all designed to increase cyclists’
confidence in traffic. A BUG can organize several
CAN-BIKE courses at the workplace – for seasoned
cyclists and for beginners. The courses will not
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only attract more members to your BUG but also give you more resources to work with as
a commuter cyclist.
2. Make it rewarding! Very few people become advocates or
volunteers unless it is rewarding. Work out how to reward
people with recognition, fun events and other incentives. You
could include a BUG award with your company’s annual recognition
awards.
3. Make it easy to join! Always have a contact name, phone
number, e-mail address and meeting place. Most BUGs are
free. If your BUG wants to charge a membership fee such
subscriptions could cover costs of locker facilities, newsletters,
CAN-BIKE courses and social events. The fees should not be
so high as to deter potential members (e.g. $2 – $5). If possible,
have your Human Resources department mention your
BUG as a company activity during new employee orientation,
along with other activities such as ultimate frisbee and softball.
4. Take advantage of events where you can promote cycling,
whether an employer-sponsored health fair or a relocation of
employees to a new building. Involve your BUG and therefore,
your company, in the local annual Commuter Challenge.
Still Recalling Recumbents!
In conjunction with other events, NORBUG would promote
cycling by showcasing a Bike Friday or a recumbent bike.
Employees still recall those events. So if your BUG knows
someone with an interesting cycling show and tell, it could
prove to be a good draw for other employees.
5. Provide cycling information! Have copies of brochures with cycling
information, laws, bicycling tips, safety , etc. available at an obvious
location (e.g. lunchroom). You can obtain many of these resources
from Citizens for Safe Cycling (see Appendix X).
6. Have regular social events or meetings to keep up the momentum! This allows new members to
get easily involved. You could, for instance, have an inter-departmental cycling challenge, host a
cyclist breakfast or a group commute with work colleagues from your area of residence.
7. Get members involved! Ask them to help (without overwhelming them) and be specific with
the tasks you would like them to complete. Studies show that the most common reason people
don’t contribute volunteer time or donate money is because they were never actually asked.
The Name Game
Members of the bicycle user group at Environment Canada had a bright idea last summer.
They felt that giving their group a name would personalize it more and would provide an
opportunity to involve not only its members but also new cyclists. They set up a contest
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for a name for their bicycle user group. Potential names were submitted and posted.
Then everyone who was interested cast their vote. What was in it for them? Not only a
new name but also a designer T-shirt (with the new name of the group and logo)to the winning
name and a random draw from all those who voted. The end result? A new name -
ECRiders and more interest in the group!
What else?
Knowing why your BUG exists is also important in terms of promoting your group to potential members.
People may be deterred if a group has no clear vision. The latter can be clarified by defining
a mission statement. What is your BUG seeking to accomplish? Have a brain- storming session
with core BUG members to figure this out before involving
more people. After this you should be able to articulate
your mission to others in simple words.
Cyclists who join a BUG do so for a particular reason. It
may be because they have a genuine interest in improving
cycling facilities at the work place, or they might enjoy
being a member of a group which organizes great social
events and fun rides. It is important to determine why it
was people joined in the first place, and to establish what
their objectives were. A good way to do this is to include
such questions on a membership form (if you have one,
or on a quick questionnaire at your first meeting). It is
only when the BUG understands why people joined that it
can plot the best course of action to keep them as members. It is crucial to maintain the interest of
members. If a BUG does not fulfil this requirement, members may leave.
3.0 PRESENTING YOUR CASE TO YOUR EMPLOYER
So you have started a BUG at work? Now it’s time for action. If your BUG has formed in large part
to change conditions at the workplace, then you need arguments, factual and convincing, as well as
being able to point to other employers who are supportive of their commuter cyclists. We have provided
some ideas and examples that will, hopefully, help you on the road to converting management
to the commuter cyclist cause.
‘We were subsidizing people who drive to work with free parking, and realized it’s not sensible to
support one type of commute over another. If your goal is to improve everyone’s commute,
you’ve got to support biking and walking as well.’
- Bill William, Training and Development Manager, The Calvert Group.
If, like many workplaces, active transportation is not part of the corporate culture at your workplace,
then there is work to do. This may be easier if your workplace is located downtown where many
employees and even management may already live. Living and working away from a very accessible
downtown core can put more limits on what you can ask for as a BUG.
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3.1 Why should employers support commuter cyclists?
1. Reduced Health Care Costs
As with other physical exercise, cycling benefits the heart and lungs, lowers blood pressure, and
helps with weight control. There are many studies that indicate healthy employees contribute to savings
for company health plans as well as to the public health care system. For instance, cycling to
work can save up to 12% in annual medical costs, according to the Centers for Disease Control in
the U.S. A 35 year-old man cycling 12 miles a day extends his life expectancy by two-and-a-half
years compared with someone who does not exercise, says the British Medical Association.
Export Development Corporation, an employer of nearly 1000 people, knows exactly why
they should support active lifestyles. Management is convinced that by offering fitness
facilities and encouraging active transportation, such as cycling, they will not only have
healthier and more productive employees but will also keep their current employees and
attract new ones more easily.
2. Decreased Absenteeism and Turnover
Physical fitness has a direct effect on employee absenteeism. A study from the U.S. National
Center for Health Statistics found that physically active employees resulted in a significantly lower
absentee rate – an average of 2 days per year.
3. Increased Productivity
It is well known that exercise reduces stress. Many cyclists
and walkers report feeling relaxed and more alert after arriving
at work. Automobile drivers generally arrive at work with higher
stress levels and blood pressure, lower tolerance, greater
likelihood of negative moods and aggression. Freed from bus
timetables and traffic jams, employees travelling by bicycle
arrive on time.
4. Reduced Parking Costs
Automobile parking for employees costs money. By encouraging
alternative means of transport, the cost savings per year
for management or the property managers can be substantial.
5. Lower Company Transportation Bills
Many short trips on company business could easily be made
by bicycle. Encourage your employer to think of the savings in taxi and bus fares, and car travel
payments, in return for payment of a reasonable cycle mileage allowance. If your workplace were to
provide a company bicycle and a cash alternative it could encourage more employees to forego a
company car, thus cutting the cost of that scheme. Company cars are now a much less attractive
‘perk’ than they used to be. You could also discuss possible tax breaks for cyclists with your
employer. For example, employees in the Netherlands have the options of spending their pre-tax
dollars on a new bicycle, thus reducing the total amount of taxable income.
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A ‘greener’ corporate image
In these competitive times, forward thinking companies are keen to promote a ‘green’
image as a means to tapping into the potential market of environmentally aware
consumers. A pro-cycling policy will not only enhance a company’s green credentials with
customers but also with potential employees.
3.2 How can your employer support cyclists at the workplace?
Management will have influence or control over what facilities are provided for cyclists at the workplace.
This includes bicycle storage rooms, bicycle racks, lockers, shower facilities and / or clothes
storage. Employers can also provide many incentives to encourage employees to cycle commute.
For instance, they can recognize cyclists at company functions, offer flex-time schedules so that
cycle commuters can avoid peak traffic hours and permit a relaxed dress code. Other employers
have awarded employees who cycle to work points which can be redeemed for prizes. Some have
offered financial assistance to help purchase a bicycle or bicycle accessories, given cash back to
cyclists for part or all of their unused parking spaces and allowed bicycle commuters extra time for
showering and changing after arriving at work.
Another Idea
Employees at Social Research and Development
Corporation (SRDC), a centretown Ottawa company of
about 20 employees, used the annual Commuter
Challenge to “encourage” a few executives to forego
their parking spaces and take the bus or cycle to
work. Since this was a team activity, they were willing
to oblige and thus began the ‘green’ corporate culture
at SRDC.
Mountain Equipment Co-op walks (cycles) the talk!
In Ottawa, MEC offers indoor, secure bicycle storage,
staff lockers, 2 showering facilities, a bicycle repair
stand and bicycle repair tool kit, as well as bicycle
repair manuals. That’s not all, on a casual basis, the
store offers free or very low cost bicycle repair seminars
for staff given by an experienced staff member.
Other incentives that employers could offer:
• policies that encourage cycling such as the use of company cars for business-related trip that
cannot be cycled
• ride home insurance (ride arrangements if an employee can’t cycle home for some unforeseen
reason)
• time off to take CAN-BIKE courses and possibly subsidizing the cost as well
• interest-free loans or subsidies for the purchase of a bicycle or cycling equipment and clothing
• a repair kit for flat tires and other tools or equipment for emergency repairs to be kept at the
workplace, or an arrangement for repairs at a local bicycle shop
• reimburse your cyclists for using their bicycles on company business. The allowance should
be on a cent-per-kilometre basis and should ideally match the rate offered for using a small car
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Bringing CAN-BIKE to the workplace!
A Hewlett Packard facility in Britain ran a well-attended
cycling safety course for adult cyclists in partnership
with a local bicycle shop that loaned bicycles to novice
cyclists. The course resulted in greater cyclist confidence
and in more commuter cyclists at the workplace!
A BUG at the workplace, in conjunction with employersponsored
CAN-BIKE courses can provide positive reinforcement
for existing cyclists and lure more potential
cyclists into the wonderful world of commuter cycling.
3.3 Approaching building managers
In some cases, particularly in downtown Ottawa, your employer may have limited say about bicycle
facilities in your building if the building is managed by property management firm. Similar to the
approach you would use with company management, a survey of cyclists (in this case in the entire
building) would lend strength to your case to the property mangers. Economic arguments are
always useful to support your case to a property manager. By providing bicycle facilities, property
managers will have a positive environmental image to present to potential tenants.
A far-sighted property manager!
In Burnaby, Pioneer Pacific Property Management manages Station Tower and has implemented
a program known as TravelChoices which was commissioned by the developer of
the building. By promoting a trip reduction program to 700 employees of 30 different
organizations, the developer was able to save costs on 50 parking spots, totalling
$500,000. How does it work? Pioneer Pacific Property Management has provided showers
and secure bicycle lockers, free access to nearby fitness facilities (including showers
and lockers), TravelChoices members have guaranteed ride home insurance and there is a
TravelBucks incentive program that gives members one TravelBuck for each day they use
alternative transportation to and from work (TravelBucks can be exchanged for prizes
such as free coffee, transit FareSaver Tickets, ski passes and rental car certificates). The
employee participation rate? Nearly 50%!
In Conclusion…..
Bicycle User Groups are definitely not new. In fact, they have been around for a long time in various
forms and have been successful in rallying support for improved conditions for workplace cyclists.
History shows that there are real benefits that a workplace BUG can provide, including greater
cyclist support, a sense of community and enhanced employee/employer relations. Nonetheless,
BUG start-up requires some time and effort. With a small group of dedicated volunteers, you can
accomplish many things from installing secure bicycle parking to implementing flexible work hours
for cyclists. A BUG can be a small, low-input group that primarily responds to cyclists needs or it
can evolve into a larger, well-organized group that acts not only as a lobbying organization but also
as a social focus for employees. No matter the size why not get BUGged at your workplace? This
“BUGs at Work” user guide will get you started. One of the best resources in the Ottawa when it
comes to cycling information is Citizens for Safe Cycling. So, if you need more details on BUGs or
have other cycling questions don’t hesitate to phone (613)567-1288 or e-mail
promo@cfsc.ottawa.on.ca.
13
Appendix I
BUG promotional samples
Sample e-mail (if you have access to e-mail at your workplace) or letter to fellow employee cyclists
Dear Fellow Cyclist:
I am writing to you as some of us are planning to form a Bicycle User Group (BUG) at [company
name or department or branch], to encourage our management to develop better bicycle facilities
at work.
We have arranged a meeting for interested cyclists to discuss cycling issues of mutual concern.
The meeting will be held on:
Date: Monday, 20th March 2003
Time: 12:30 – 1:00 p.m.
Place: Boardroom A
Contact: Susan Waller (ext. 2039)
We are arranging this meeting, and the formation of a BUG, as we believe there are several local
cycling issues of concern to commuter cyclists and other interested employees of [company name
or branch], such as:
- the need for secure bicycle parking
- the need for shower facilities or access to them
We think that these issues as well as others that may arise can best be resolved through employee
action and participation, and proactive proposals to management. We invite you to attend this
important meeting and hope you will raise additional matters of concern to you and fellow employees.
Included is a suggested agenda for the meeting. This contains ideas gleaned during conversations
with various cycling-oriented people during recent months.
We hope to see you at the meeting,
Regards,
Susan Waller
on behalf of other interested cyclists
14
The Bicycle User Group Program
Do you cycle to work?
Would you like to cycle to work
but are worried about traffic?
Would you cycle to work
if you had an experienced cyclist to guide you?
Have you considered joining a
Bicycle User Group here at work?
NOVICE AND EXPERIENCED
CYCLISTS!!
Sign up here today to be matched with a bike buddy!
Name Area Phone E-mail Leave Leave Experienced/
of Residence (Work) time(am) time (pm) Novice Cyclist
15
Sample Flyer for posting around the building or leaving on bicycles
Let’s Make Our Workplace
Bicycle Friendly
A workplace Bicycle User Group (BUG) will be starting at [company name or
department or branch] very soon.
What is a BUG? A group of cyclists and supporter of cycling who want to
improve conditions for cyclists. What do BUGs do? They can influence workplace
management to improve bicycle parking facilities, provide showers and
lockers. BUGs can also make suggestions to management about incentives for
promoting active transportation to and from work.
There are many successful BUGs already established in the Ottawa area and
many more in Ontario and worldwide. They have managed to convince their
employers to promote cycling at the workplace by providing flexible schedules,
company bicycles, secure bicycle parking and extra days off, to name a few.
A meeting of interested cyclists and non-cyclists will be held in Boardroom A,
2nd floor on Monday, 20th February 2002 at 4:30 p.m.
Everyone is welcome to the meeting. Tell your fellow cyclists about it and pencil
it in on your calendar now!
For more information contact Susan Waller at:
e-mail: swaller@intranet.org
phone: x 2930
in person: Cubicle A-20
16
Appendix II
Commuter Cyclist Survey Samples
Parking Area Excellent Satisfactory Unacceptable
1. Close to an entrance used by cyclists
2. Visible and secure
3. Separated from cars to avoid damage to bicycle or injury to cyclists
4. Adequately lit
5. Protected from the weather
6. Free from disturbance by sprinkler, lawn mowing or snowplow
7. Roomy enough to allow manoeuvering
8. Room to expand
Bicycle Racks
9. Easy and obvious to use by different sizes and shapes of bicycles
10. Allows the use of a U-lock
11. Supports the frame of the bicycle when loading panniers
and does not bend wheels
12. Securely anchored to the ground or the wall
13. Room for locking bicycle trailers
14. Placed to avoid tripping pedestrians
15. Sufficient parking space for the demand
16. Are maintained in good condition
Other Facilities
17. Shower and change facilities
18. Lockable lockers to store cycle gear, clothing, toiletries and
towels
19. Fair locker allocation system
Support at the Workplace
20. Commuter cycling is an accepted part of the corporate culture
21. Cycling is in the corporate transportation and parking policy
22. Bicycle facilities and encouragement initiatives are budgeted
as a normal cost of doing business
23. Cyclists are renumerated for work related travel
24. Cycling is linked with related corporate goals such as workplace
fitness, environmental concerns and team spirit
25. Recognition is given to those who bicycle commute on a
regular basis
26. High profile corporate personalities bicycle to work
27. The number of employee car parking spaces is limited
28. Commuter cyclists are portrayed as normal people who use
cycling as part of an attractive, active lifestyle
29. How well have such cycling-friendly programs as OC Transpo’s
Rack’n Roll program been promoted at your workplace?
17
A survey designed for non-cyclists or those who cycle infrequently
(adapted from BEST – Bicycle User-Groups…Your Resource Guide)
Age: under 20_____ 20-25_____ 25-30_____ 30-35______
35-40_____ 40-45_____ 45-55_____ 55-65______ 65+_____
Gender: Female______ Male______
3. How do you usually commute to work?
Drive alone/Motorcycle
Carpool / Vanpool
Public Transit
Park N’Ride
Bicycle
Walk/Jog/Rollerblade
Work from home
Other (specify)_____________________________________________________
4. a) How many minutes does it usually take you to get to and from work?
_________________ minutes each way
b) How many kilometres is it from your home to work?
_________________kilometres
5. At your workplace, what would encourage you to bicycle to work more often than you do
now?
Secure, convenient bicycle parking racks
Bicycle lockers
Showers and clothing lockers
Access to shower and changing facilities at a local fitness facility
Seminars on bicycle safety and maintenance offered at your work site
Reimbursement for bicycle travel expenses during the work day
Incentives such as green transportation points toward bonuses
Guaranteed ride home in the event of an emergency
Bicycle route maps provided at the workplace
More flexible work hours
Other (please specify)_________________________________________________
18
6. How much consideration would you give to bicycling to work?
I would consider bicycling some of the time
I would consider bicycling most or all of the time through the seasons
I would consider bicycling most or all of the time in the warmer seasons
I would not consider bicycling
7. If you do not commute by bicycle, why not (check all that apply)?
Distance
Safety
Air Quality
Daylight hours
Weather
Too hilly
Concerns about clothing
Poor cycling routes to work
Inconvenient in terms of non-work schedule (errands, school pick-up/drop-off)
Preference for the comfort and convenience of the car
Low fitness level or lack of physical ability
Lack of facilities at work (showers, lockers, etc.)
Not enough incentives from the workplace
Please return this survey by (date) to Jane Cycle. If you have any questions about this survey, contact
Jane at x 5678 or jane@cycle.org. This survey will help your workplace Bicycle User Group
(BUG) work with management to make our workplace more bicycle friendly.
19
Appendix III
Bicycle Parking at Work
Unless your employer has already been proactive in terms of providing facilities for cyclists, one of
the items on your BUGs wish list is likely to be secure bicycle parking. Many workplaces have inadequate
parking for bicycles, even when the employer provides free parking for car-using employees.
In a recent survey in Toronto, commuter cyclists evaluated their bicycle parking facilities:
• 28.4% are protected from snow or rain
• 46.4% say they have adequate security from theft
• 51% say there are enough parking spaces at work
• 35.3% of bicycle commuters said they would bicycle to work more often if they had better
parking at their workplace.
What should you look for when you are selecting the system that is best for the workplace? Here
are some ideas and resources that may help.
Location is everything
One of the basics of effective bicycle parking is good location. Most importantly, bicycle racks
should be conveniently located in order to encourage cycling and secure enough to reasonably safeguard
against bicycle theft. Locating bicycle parking in well-lit areas is also an important consideration
in terms of personal security. Another consideration in the location of bicycle parking is pedestrian
conflict – locate racks so that parked bicycles don’t block pedestrians. The location should
address most of the needs of the users which can be easily be determined by a quick survey.
Rack Selection
As a cyclist you probably already know that all bicycle racks are not created equal, having parked at
and locked your bicycle to many variations of racks. So, what should you look for?
• racks should allow the frame and one wheel to be locked to the rack by a U-type lock
• all racks must have the ability to be securely anchored (tamper proof bolts)
• there are many options for racks that are secured on the ground, on the wall and on the
ceiling
• select a bicycle rack with no protruding bars that could trip or injure cyclists or pedestrians
• see the list of retailers and discuss the pros and cons of each type of rack that your BUG
members have encountered
Once you have selected a rack type, you will have to
determine the number required or feasible. This will be
a function of the space you have available to you (e.g.
number of parking spaces to be converted to bicycle
parking). Consider the following:
• cyclists should have easy access to their bicycle
(generally 2′x 6′ for each space)
• consider the space of the rack and the bicycle, not
only the rack
• provide an aisle for manoeuvering room (at least 5’]
20
• staggering racks on 17″ centres can work as well
Other things to consider
While a few cyclists will continue cycling throughout the winter, all cyclists are exposed to rain at
other times of the year. Since prolonged exposure to rain and snow can rust a bicycle’s frame and
bicycle components, weather protection in the form of covered bicycle parking would be welcome.
This may not be an issue if management agrees to convert existing underground car parking spaces
to bicycle parking. What else should you consider?
• If the budget permits, try to cover at least half of the space
• the cover should be at least 7 feet above the ground
• take advantage of existing overhangs or awnings – it’s low-cost
• consider installing enclosed bicycle lockers
• cover that is too high will not protect cyclists or their bicycles from the elements
What doesn’t work!
• Old fashioned racks that hold only the wheel of the bicycle
can cause damage to the wheel, and many MTB wheels will
not even fit. Plus, many bicycles are equipped with ‘quick
release’ wheels which means that if only the wheel is
secured, the rest of the bicycle can be easily stolen.
• Bicycle racks that are too closely installed or are too close to
a wall
• Insufficient distance between car and bicycle parking
Questions about bicycle parking? Contact the City of Ottawa,
Bicycle Facilities at 580-2424. For more in-depth information on
bicycle rack installation, indoor bicycle parking and covered bicycle
parking refer to the fact sheets issues by the State of Oregon’s
Department of Environmental Quality, available on-line from
http://www.vtpi.org/ (Go to pedestrian and bicycle issues).
List of Bicycle Parking Suppliers (bicycle racks, bicycle lockers and bicycle storage):
CANADA
BIKE-UP® Bicycle Parking Systems, 6 Antares Drive, Phase II, Unit #10B, Nepean, Ontario
K2E 8A9 CANADA. Tel: 1-613-226-6452. Fax: 1-613-228-3539. Email len@bikeup.com .
Bike racks: both horizontal and vertical to fulfill every parking need.
Dobra Design, 4230 Blenheim St., Vancouver, B.C., Canada V6L 2Z4. Tel: 1-604-733-9486.
Fax: 1-604-739-1833. Email: contact@dobradesign.bc.ca
Playland, Box 15, R.R.#2, Shallow Lake, Ontario, N0H 2K0 CANADA. Tel: 800-269-6533.
Fax: 519-935-2174. Email: play@playlandcanada.com .
SPI Industries Inc – Box 10, R.R.#2, Shallow Lake, Ontario, N0H 2K0 CANADA. Tel: 800-269-6533.
Fax: 519-935-2174. Email: spi@spiplastics.com. Manufacturers of modular polyethylene molded
bicycle locker systems.
21
UNITED STATES
Bike Guard, PO Box 520, Rexburg, ID 83440. Tel: 1-208-356-0744. Fax: 1-208-356-7333
Email: bikegd@ida.net
Bike Lokr, PO Box 720005, Norman, OK 73070. Tel: 1-800-245-3565
Bike Track, Inc, PO Box 235, Woodstock, VT 05091 USA. Tel: 1-888-MODULES (1-888-663-8537)
or 1-802-457-3275. Fax: 1-802-457-3704 . Email: info@biketrack.com. Bicycle racks and anti-skid
surfaces.
Brandir International, A A A Ribbon Rack Co., Inc., 521 Fifth Avenue, 17th Floor, New York, NY
10175-0038 USA. Tel: 1-212-505-6500 Fax: 1-212-505-6813. Email: ribnrack@aol.com
Cora. Tel: 1-800-354-8624. Email: info@cora.com . Racks and locker manufacture.
Cycle-safe, 487 Arrowhead SE, Grand Rapids, MI 49546 USA Tel.: 1-616-954-9977.
Fax: 1-616-954-0290. Email CycleSafe@aol.com . Vendor of bicycle lockers.
Dero, 1429 Washington Ave. South – Suite 2, Minneapolis, MN 55454-1000.
Toll free: 888-DERO-RAX (888-337-6729). Tel: 1-612-359-0689. Fax: 1-612-341-3356.
E-mail: dero@dero.com Products for schools, offices and home.
GF Structures, 4655 W. Arthington St., Chicago, Illinois 60644. Tel: 1-773-626-4122.
Fax: 1-773-626-6162. Email: info@gfstructures.com
Graber, Tel: 1-800-783-7257 or 1-608-274-6550. Fax: 1-608-274-1702.
Madrax (a TL Graber Co.), 2210 Pinehurst Drive, Middleton, Wisconsin 53562, USA.
Tel.: 1-800-448-7931. Tel.: 1-608-831-9040. Fax: 1-608-831-7623. Email: sales@madrax.com.
Produces Dura-locker.
In The Meantime……
It may be some time before secure or covered bicycle parking becomes a reality or your proposal for
bicycle parking may not even be successful at first. In the interim, you may have to opt for public
bicycle parking if available and be sure to lock your bicycle as effectively as possible.
Public Bicycle Parking
Bicycle racks are available throughout Ottawa,
often on sidewalks or beside the road. They are
painted blue, red or silver, and some racks are covered
to provide shelter from the elements. Newer
stores usually have bicycle parking near their
entrances. Furthermore, supervised bicycle parking
is available at the corner of William and Rideau
streets in the Byward Market. Covered bicycle
parking is also available; locations can be found by
referring to the Ottawa Bike Guide (distributed to
260, 000 Ottawa households in early spring) or 22
the City of Ottawa website at www.city.ottawa.on.ca/city_services/traffic/uobg_parking_en.shtml.
Bicycle Parking Security
Bicycle security is an important issue at the workplace, although many bicycles are stolen from a
person’s home and other places as well. In the 1991 Bike to Work Week Survey in Toronto, 45%
respondents reported having had a bicycle stolen. The bicycles were stolen from home (52.5%),
work (23.5%), school (7.0%) and other places (17.0%). Your BUG could consider hosting workshops
on preventing bicycle theft, ensuring secure parking and /or it could organize bicycle registration
with the police.
Here are a few considerations to keep in mind when thinking of bicycle security:
1. Always try to pick a spot in a busy public place to lock your bicycle, and avoid out-of-theway
locations like back lanes.
2. If you have to leave your bicycle out overnight, lock it in a well-lit location.
3. Don’t leave your bicycle unattended or unlocked on a roof rack or porch.
4. When you buy a bicycle lock, get the best one possible. Citizens for Safe Cycling says
that even though U-locks are the strongest locks available, they can still be broken. You
can reinforce the lock by adding the cast-iron plumber’s ‘T’ connector available in most
hardware stores. Newer- version U-locks don’t need the plumbers T, depending on how
the lock section is designed and where the keyhole is located. In fact, it will block the lock
on newer Kryptonites.
5. Lock your frame and your wheel. If you just lock your wheel, your bicycle can be quickly
detached and carried away. With a quick-release wheel, this process is even easier. If you
encounter an old-style rack that only lets you lock your wheel, look for another place to
park.
6. Make sure to lock your bicycle to something solid, such as secure, bolted down bicycle
racks around the City, solid steel railings or well-anchored, tall poles. Parking meters
are another solid spot to secure your bicycle. It is legal to lock your bicycle to one, but
make sure you do not impede pedestrian access on the adjacent sidewalk.
7. Do not lock your bicycle to things made of wood, such as porch railings, trees or park
benches or easily cut wire fences. Any pole over which your bicycle and lock could be
lifted should be avoided as should poles that are loose or removable or wheelchair ramps.
8. If you have a removable seat, lights, mirrors, or other removable bicycle parts, either make
them non-removable (i.e. replace quick-releases with sturdy nuts and fill in the holds in the
nuts with epoxy), or always remove them and take them with you.
23
Appendix IV
Shower and change facilities
Some Background Information
A Toronto survey in the mid-1990’s found that only 44.6% of commuter cyclists have access to
shower or change facilities at or near their workplace. Of people who have access to these facilities,
70.9% make some use of them (from occasional use to daily use). Another survey conducted by the
Toronto Cycling Committee indicated that shower and change facilities would entice 45.3% of
respondents to bicycle to work more often. That would be a significant and worthwhile target in commuter
cyclist numbers.
What kind of arrangements are feasible? This depends a lot on what already exists – showers are
expensive to install. However, some ideas for management to consider are:
• Renovating existing washrooms to provide a change room area
• Providing clothes lockers for employees (possibly for a nominal fee)
• Installing a washer and dryer at work to deal with rainy/slushy day fashion disasters
• Obtaining group rates for shower use at a nearby gym or better yet, have the employer pay
for it
The latter option can work well since fitness centrers may charge much less to provide access to the
showers (compared to access to the gym equipment), especially if the showers are used during offpeak
hours. For example, the City of Toronto has a fitness centre for employees that costs $20 for
6 months of access to the shower and change room facilities.
Shower wish list details:
• Good ventilation is essential – you don’t want to come out sweatier than when you went in.
• A small bench is handy to place personal belongings while you shower.
• Make sure the hot water supply is up to the task before the shower is fitted
• Somewhere to hang dry towels and wet riding gear will stop radiators and backs of chairs
from becoming cluttered.
• A well-drained floor is a must – there’s nothing worse than having wet socks all day.
• Lockers are the finishing touch.
Your BUG can also provide information on clothing care and strategies for new cyclists. Many people
may think they need to shower after they cycle to work, however, it depends on how far and fast
they ride. Tips on getting bicycle grease out of clothing or keeping dry in wet weather are also helpful
to people who want to ride more often.
The locker question!
As the bicycle user group at Environment Canada has found out, there is a heavy demand for lockers,
particularly from women users. When first asking for more lockers to be installed, the group in
conjunction with other users, had to do an inventory of available space, come up with a floor plan
and have all other relevant facts and figures at hand to present to management. Eventually
24
more lockers were installed, but there never seem to be enough to meet the need. Members pay
$10/year for the privilege of a locker and are asked on an annual basis if they want to renew their
locker access. The EC group has found that this avoids empty lockers with locks of employees that
have left a long time ago.
The State of Oregon Department of Environmental Quality published a fact sheet on retrofitting
existing rest rooms or other areas with lockers. This information is available on-line from
http://www.vtpi.org/ (Go to pedestrian and bicycle issues and scroll down).
Some storage locker retailers:
Canadian Locker Company Ltd., Scarborough, ON. http://www.buildcore.com/cana1352.htm (Small
and large lockers)
Cohen’s Office Furniture Canada, 50 Slack Road, Ottawa (Nepean), ON, 1-613-225-9116 or
http://www.cohen.ca.
Correctional Services Canada, http://www.csc-scc.gc.ca/text/catalogue/english/lockcloth_e.html.
(They carry a line of different sizes of clothing lockers)
The Bailey Company, USA, 1-800-342-1665 or http://www.baileycompany.com (A wide selection of
storage lockers and baskets).
Craig Office Equipment Company, Montreal, PQ. 1-514-288-4038 (small and large steel lockers).
Hopkins Specialties Manufacturing Co. Ltd., Montreal, PQ., 1-514-272-5787 (small and large steel
lockers).
25
Appendix V
Traffic Safety
Just in case you are a bit rusty on traffic safety and have forgotten important traffic laws, here is a
refresher. This section will also be useful as a reference tool to answer questions that new commuter
cyclists may have. Traffic safety may not sound like the most titillating topic but riding with the
‘Rules of the Road’ in mind, can make your ride to and from work far more enjoyable.
So what are the ‘Rules of the Road’? For starters, a bicycle is considered a vehicle under the
Ontario Highway Traffic Act. As a cyclist, you have the same rights and must obey the same rules,
signs and signals as other road users. Any exceptions to these regulations are generally posted.
Riding by the same set of rules as a motorist definitely reduces your risk of collision.
I. TRAFFIC LAWS
Here are the basic rules, according to the Ontario Highway Traffic Act. Cyclists are operating a vehicle
and must:
• stop at red lights, stop signs and must comply with all other signs
• ride only in the permitted direction on one-way streets
• be in the right hand lane as a slow-moving vehicle and should be as close as practicable to
the right edge of the road, except when preparing to turn left or when passing another
vehicle.
• ride far enough out from the curb to maintain a straight line, to be clear of hazardous sewer
grates, debris, potholes and parked car doors. Travelling about 1 m away from the curb
should be a good distance to maintain a consistent line.
• occupy any part of a lane when your safety warrants it.
• before turning or changing lanes, look behind and signal to indicate his/her
intentions.
• stop for pedestrians at crosswalks and walk his/her bicycle across crosswalks.(it’s illegal to
ride a bicycle in a pedestrian crossing)
• stop for school buses when the upper alternating lights are flashing and the stop arm is out.
2. SPECIFIC BICYCLE LAWS
a. Lights – Your bicycle must have a white front light and a red rear
light of reflector if you ride between 1/2 hour before sunset and 1/2
hour after sunrise.
b. Reflective tape – Your bicycle must be equipped with white reflective
tape on front forks and red reflective tape on the seat stays (rear
fork).
c. Bell – Your bicycle must be equipped with a bell or horn in good working order.
d. Brakes – Your bicycle must have at least one brake system, which should be on the rear
26
wheel. When you brake, you should be able to skid on dry, level pavement.
e. Identification – Cyclists must identify themselves when stopped by police for breaking traffic
laws. The police officer will ask you for your correct name and address.
f. Crossovers – A cyclist is not permitted to ride in a pedestrian crosswalk or crossover.
g. Sidewalks – Sidewalk cycling is not permitted in Ottawa under a municipal bylaw. If you need
to use a sidewalk, dismount and walk your bicycle. Riding on sidewalks endangers
pedestrians and places yourself at considerable risk. Why? You cannot be seen by motorists
entering or leaving parking lots and driveways.
h. Highways – Cyclists are prohibited on expressway and freeway type highways such as
Highway 417, the Ottawa Queensway and on roads where “No bicycle” signs are posted.
i. Passengers – No passengers are allowed on a bicycle designed for one person.
j. Attaching to a vehicle – You are not permitted to attach yourself to the outside of another
vehicle for the purpose of hitching a ride.
k. Dismounted bicyclist – As a bicyclist, you are required to ride your bicycle on the right-hand
side of the road. If you are walking your bicycle on a highway where there are no sidewalks,
you are considered a pedestrian and you should be walking on the left-hand side of the road
facing traffic. However, if it is not safe for you to cross the road to face traffic, you are
permitted to walk your bicycle on the right-hand side of the road. It is legal and often safer to
ride on the left side of a one-way road especially if there are bus lanes or cars parked on the
right hand side (e.g. Albert Street).
l. Helmets – As of October 1, 1995, it is the law in Ontario for every cyclist under the age of
eighteen (18) to wear an approved bicycle helmet. However, it is good practice for everyone
to protect themselves. Adults wearing helmets provide good role models for children.
III. NOT LAWS, BUT GOOD IDEAS
Predictable, Proactive and Polite!
1. There are several things a cyclist can do to be predictable.
• Always ride on the right side of the road, with the flow of traffic.
• When stopped at a red light or stop sign, put your foot on the road, not on the sidewalk
(The former indicates to motorists that you are part of road traffic rather than a pedestrian).
• Shoulder check and signal when making a manoeuver, or shoulder check if it is not safe to
remove a hand from the handlebars.
• Make eye contact with motorists.
• Use lights if you are cycling close to sunset or sunrise.
2. Anticipating what could happen is central to being safe in traffic. For instance you can:
• Look ahead on the road for obstacles, pot holes or obstructions and prepare your
manoeuver well in advance.
• Shoulder check frequently, as you would check your mirrors while driving, to maintain a
sense of the movement of the vehicles around you.
27
3. Would you like to be respected as a cyclist in traffic? So would pedestrians, and often cyclists
and pedestrians cross or share the same path. Here is some basic etiquette for cycling on recreational
pathways:
• Cyclists must yield to pedestrians and ride at speeds less than 20 km/h (a safe maximum
speed), moderating their speed if other path users are present or where sight lines are
short.
• Cyclists should also keep to the right of the yellow centre line (where one exists).
• Sound your bell and call out when passing other path users.
• Always pass on the left.
Best way to cycle safely? Take a CAN-BIKE course along with your commuter cyclist colleagues at
work. CAN-BIKE courses will provide you with in-depth traffic skills that will leave both the seasoned
cyclist and the beginner confident in traffic situations. Don’t hesitate and call CfSC at 613-
567-1288 or e-mail promo@cfsc.ottawa.on.ca today to ask for your workplace CAN-BIKE course!
28
Appendix VI
Bicycle Basics -Maintenance and Equipment
If you are already a commuter cyclist, you probably know many of the tips outlined below. But then
again, who could not use a refresher from time to time? This information can also be useful if you
are promoting cycling at the workplace and/or are seen as a resource person for cycling information.
A Comfortable Ride to Work – Bicycle Fit
Many people don’t know about bicycle fit and some less reputable bicycle dealers don’t either.
When purchasing a bicycle, you should straddle the cross bar (or imagine a vertical one if the one
on the bicycle is sloping) and pick the bicycle up by holding the top tube until it touches you. If the
frame is the right size for you, there should be one to two inches clearance from the tires to the
ground.
Now sit on the bicycle. Do you have to crouch or lunge for the handlebars? If so, the frame could
be the wrong size or hopefully, just a quick saddle adjustment or different size stem can help this
problem.
Next comes saddle adjustment. As you sit on the bicycle, place one foot in a pedal in the down
position (6 o’clock), while placing the other foot on the floor. The knee of the leg with your foot in
the pedal should be slightly bent while the ball of your other foot should be touching the floor. If this
is not the case, you should adjust the saddle accordingly. The proper saddle position will minimize
back and knee pain. For cyclists who prefer a more upright cycling position, a riser bar can be
installed on a mountain bicycle.
Bicycle Maintenance – the ABC Quick Check
A is for Air
It is a good idea to maintain the correct tire pressure and check it frequently. You should do this
every couple of days if you ride daily or every ride if you cycle several times or less a week. The
correct tire pressure is written on the sidewall of your tire. Typically, MTB tires should be inflated to
about 65 psi (pounds per square inch), touring or road tires are inflated to around 100 psi.
Maintaining proper tire pressure is essential in reducing the frequency of ‘snake bite’ flats.
B is for Brakes
Anyone whose bicycle brakes have failed, knows that it’s not fun to try to stop at a red light at the
bottom of a hill using the soles of your shoes. If this happens to you why not turn onto a side street
or a driveway, if at all possible? But prevention is the best medicine. How? In order to test your
front and back brakes, you can alternate brakes and try to move the bicycle forwards and backwards
while you are stationary. Make sure that your brake pads are still in good condition (50% of
the pads left) and that they are well adjusted on the wheel rims. Most brake pads have a wear line
on them for easy checking.
C is for Chain
A squeaky chain is trying to tell you something! Keep your chain well lubricated. Clean and lube
your chain every two weeks if you ride every day and about once a month if you cycle less frequently,
and lubricate after every ride in the rain. This will keep dirt and rust from degrading your chain
and will leave you with a smooth ride.
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Other tips
If you have quick release wheels or seat, be sure to check them after you have left your bicycle
parked in a public space for any length of time. Loose quick releases can be disastrous!
So you are not a bicycle tinkerer yourself? Why not have your bicycle tuned every spring at your
local bicycle shop? Still, it is probably a good idea to know some basic bicycle mechanics such as
flat tire repair. The frustration of small glitches en route to or from work can easily be avoided when
cyclists have a bit of repair and maintenance know-how. A tune-up at a bicycle shop might cost you
less than around $40 for a basic tune up and will keep the costs of maintaining your bicycle low.
Attend to odd creaks and knocking noises as soon as possible. Preventative maintenance is less
expensive than buying a new bicycle!
Required Equipment
You should alwaysso wear reflective clothing to keep you visible and safe when cycling at night.
Retro-reflective triangles and vests keep you visible without affecting what you want to wear
for the day. You can place reflective tape on your helmet, panniers or bicycle trailer.
Optional but Useful Bicycle Accessories
a. Helmet – can reduce the severity of a head injury in the event of a collision or fall.
b. Mirror – allows you to easily check for approaching traffic; some cyclists like mirrors mounted
on their helmets.
c. Rack and baskets or panniers (laptop/clothes pannier) – help to carry your cargo. This also
keeps your back free of a backpack, reducing sweat, back strain and making shoulder checks
easier because you have more mobility. Panniers are also safer than a loaded backpack
which can negatively affect your balance particularly when making turns.
d. Gloves – maintain good grip on handlebars and keeps your hands clean.
e. Lock – buy a good one. Rule of thumb here is to spend 10% of the cost of your bicycle on a
lock. Cable locks can be cut easily so purchase a u-lock. Kryptonite locks are the best for
your money and the best deterrent for thieves.
f. Fenders – these will keep you clean and dry. Even if you don’t cycle in the rain, a light rain
might leave streets wet.
g. Bell or horn – by law you must have one on your bicycle. The are useful to alert pedestrians of
your approach on shared-use paths
h. Lights – you must have lights on your bicycle if you cycle 1/2 hr before dusk or 1/2 hr after
dawn. You are required to have a white front light and a red rear reflector although it is a
good idea to have a red rear flashing light as well.
i. a copy of the Ottawa Cycling Map – the way to find the best bicycle routes around town
(http://city.ottawa.on.ca/city_services/traffic/26_1_8_2_2_3_en.shtml)
30
j. a tire pump ($20-50) – smaller, double-action pumps are lighter and easier to carry. You may
want a floor pump at home for regularly inflating your tires, since these types of pumps are
much easier to use for high pressures, and less likely to bend tire valves.
k. a water bottle and holder ($10-25)
l. a roadside repair kit containing:
• tube/tire patches
• spare tube
• tire levers
• appropriate allen wrenches and or screwdrivers
• an adjustable wrench
• surgical gloves or moist towelettes to keep your hands clean.
• spare batteries for lights
• change for some phone calls, bus tickets and taxi fare in case of emergency
m. thick plastic bags – for covering your seat when parked in the rain, and for placing around
items in your bags when it rains
n. water-proof shoe covers are another great idea. Some people prefer high-rise men’s rubber
Totes shoe covers; others swear by motorcycle boots while some like fabric shoe covers. At a
minimum worst cases, you can use grocery bags and rubber bands, but keeping your feet dry
is well worth it for comfort and longer-lived shoewear.
For extra comfort, convenience and fun, think about using the following:
• a handlebar bag or basket for extra carrying capacity ($10-50)
• a bicycle trailer ($100+)
• a bicycle stand or kickstand ($10-20)
• toe-clips and straps, or clipless pedals ($10 for straps or $60-250 for clipless pedals and
add another $100 or more for compatible cycling shoes)
• a vinyl saddle (prevents soaking in rain)
• a suspension device for smoother riding ($200+)
• a white light mounted onto your helmet for increased nighttime visibility
• speedometer or odometer ($30-100)
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Appendix VII
Specific Cycling Tips
In Ottawa, cyclists are faced with the challenge of dressing for the weather, even if you don’t cycle
all year round. Very warm and humid weather can be just as challenging for cyclists as wet and
cool weather. Here are some tips to help you cope:
Warm Weather
Cyclists can have great tans but they also have to be sun-smart. Try to keep your skin covered from
the sun by wearing long silk jerseys or wear sun screen with an SPF of at least 15 that protects
against both UVA and UVB. A visor on your helmet can also help keep sun off your face. Cloudy
days are worthy of sun protection as well, since sun reflects up from the pavement. Eye protection
such as sunglasses with UV protection are also a good idea because they not only protect against
the sun, but they can prevent dust, dirt and other things (like small bugs!) from getting in your eyes.
When cycling, especially in hot weather, you should remember to drink lots of water. Your body will
need to replace the liquid it loses as you sweat. On smog-alert days, you should try not to cycle in
traffic if possible (travel before or after the rush hour is recommended) and avoid performing any
strenuous physical activity if you have a respiratory problem. Should you even be cycling on high
smog days? Studies have shown that the inside of a car is even more polluted than the outside air,
even on smoggy days.
Warm weather gear tip!
Wearing gloves while cycling is a good idea. Gloves in warm or hot weather can help you maintain a
good grip on your handle bars even if you are sweating buckets!
Wet Weather
Cyclists know that rain makes roads slippery. Even light rain brings oil to the surface of roads, leaving
them especially treacherous to cyclists. Heavy rain means wet rims and poor braking. This
does not mean you can’t ride in these conditions but rather that you ride differently.
Braking – Most bicycle brakes work poorly in the rain. If you have steel rims, ride slowly and
apply brakes gently at least 50 metres from intersections. Brake hard only after your brakes start
to grab. Try your brakes out in the rain on a deserted street to discover how they work when wet.
Aluminum rims provide the best wet weather braking.
Cornering – You have less traction on wet roads, so corner slowly with little leaning.
Puddles – Puddles can hide holes in the pavement, broken glass and other nasty surprises.
Avoid puddles or go through them slowly.
Metal, Paint and Wood – Sewer grates and covers, tracks, metal plates and lines painted on the
roads are all very slippery when wet. Wooden surfaces also become slippery. Slow down and
corner carefully on all such surfaces.
Visibility – Visibility is poor in wet weather; always use the required lights, wear bright yellow or
flourescent and reflective outer garments so that drivers can see you better.
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Wet weather gear tips:
A good waterproof jacket and pants are great to keep you dry and in good spirits on your wet weather
commute. Some cyclists recommend a poncho-style rain jacket for better breathability if you
have a long cycle to and from work. Many cyclists wear visors on their helmets to prevent rain from
directly hitting their eyes. Yellow-lens glasses will help your vision. Cycling gloves are also a good
idea so that your hands don’t slip on your handle bars or brake levers. Shoe covers, toe-clip covers,
and cold-weather riding shoes help keep your toes warm in cooler weather. And don’t forget the
fenders that help keep road dirt both off you and your bicycle.
Cool weather
When the temperature drops to freezing or below, traction problems, dangers of hypothermia and
frostbite appear. Ride carefully and slower than normal in these conditions.
Black Ice – Overnight freezing can leave patches of frost and black ice on the road. Ride slowly
on a frosted road surface and go straight, using a medium gear and the rear brake only. Corner
carefully, without leaning. You will have some traction, but not a lot. Avoid any braking or turning
since you are likely to have no traction at all. On extensive icy patches, walk your bicycle. Be
especially careful when crossing bridges or going uphill.
Snow – Even hard packed snow provides some traction, but it is limited and your wheels are likely
to slide as you ride. Go slowly in a medium gear and corner carefully, without leaning. Use your
front brake delicately.
Hypothermia and Frostbite – When you ride in cold weather, your extremities lose heat fast, and
frostbite and hypothermia can set in. Wear good head gear, mitts and footgear, and keep rides
short.
What tires should you be using in winter?
There are differing opinions on this question. Some people prefer large knobby mountain bicycle
tires in winter because they provide better traction on ice while other people prefer skinny, road bicycle
tires because they cut through snow. The disadvantage of knobby tires is that snow packs into
the gaps of the knobbies which leads to a slippery surface on snow. Thin tires, on the other hand,
can be unstable on ice and make cornering difficult. Studded tires are also available to winter
cyclists and are better for icy conditions; many winter cyclists swear by studded tires! As a cool
weather commuter, you will have to evaluate your route to determine what type of road conditions
you will encounter in cold weather and then chose your winter tires appropriately.
Cool weather gear tips:
A tip from one cool weather cyclist with a long commute, is to wear Gore-tex socks over layered
cycling as well as wool socks. He also suggests wearing a kayak cap made of neoprene with a
fleece interior which fits nicely under your helmet to keep your head and ears warm. You can also
buy neoprene cycling shoe covers and lobster gloves with a split between the middle fingers which
allow you to brake and hold onto your handle bars while your fingers maintain skin contact to stay
warm.
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Appendix VIII
Cyclist Recruitment at the Workplace
It is likely that there is a significant number of ‘would-be’ cyclists at your workplace. Many survey
results have indicated that, given certain conditions, many more people would cycle to work at least
some of the time. While many of these factors are out of your control, knowing what holds potential
cyclists back from cycling to work is useful. A preliminary survey of employees in downtown
Ottawa (conducted by Mosaic International on behalf of CfSC) indicated the following major barriers
to cycling:
• concern for traffic safety
• appearance at work
• personal constraints (fitness level)
• family obligations (kids at school)
• convenience
• personal safety
These are common reasons holding some employees back from cycling and should provide a BUG
with a cyclist recruitment strategy. If your BUG is interested in cyclist recruitment and is looking for
convincing arguments and ideas to implement at the workplace, below are a few suggestions.
The Cost Arguments:
Cycling to work costs less than driving a car or taking transit (no gas tank to re-fill and no tickets or
pass to purchase) especially if you already own a bicycle. The average private automobile costs up
to $6,000 annually in direct expenses, plus a potential $400 to $800/year for workplace parking. In
addition to these internal costs (costs borne directly by users), automobile use requires facilities
funded by businesses and governments. Parking for employees and customers is estimated to cost
businesses $260 to $875 per vehicle-year. Various studies indicate that governments spend $250 to
$500 annually per vehicle in general taxes on roads and traffic services. How does this compare to
the costs of maintaining a bicycle? Perhaps you might spend $200 a year on service and parts,
especially if you cycle year-round. This is in addition to an initial investment of anywhere from $300-
$1500 for a new or used bicycle.
The bigger picture costs…..
In the Vancouver region, the cost of adding roadway capacity to accommodate an additional vehicle
is estimated to cost $106,000. Urban parking costs $10,000 to $20,000 per space to construct, plus
operating and maintenance expenses, or $1,200 to $2,000 per vehicle-year, assuming that each
urban vehicle requires two non-residential parking spaces. This indicates that the average motorist
spends about $6,000 directly on each automobile, and that businesses and governments must
spend a comparable amount on facilities and traffic services, or a total of about $12,000 per vehicle.
Car Commuting – Does it save you time?
Over the decades, people have devoted approximately the same amount of time to travel, no matter
what their mode or average speed. Commute times are remarkably consistent across all the different
city types: Australian and North American cities average 26 minutes, European cities average 28
minutes, and Asian cities average 33 minutes. In the long run, it seems that automobile dependency
increases the need to travel. Whitelegg, a writer in transportation issues writes,
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“Those who use technology to travel at greater speeds still have to make the same amount of contacts–
still work, eat, sleep and play in the same proportions as always. They simply do these further
apart from each other.”
The fact that the increased travel speed associated with cars has failed to reduce trave time is an
example of a “social trap.” Initially, cars do provide an advantage. The first households to own a
car in a community have a significant competitive advantage when buying a house (they can choose
suburban and rural homes), when searching for jobs (they can consider jobs outside the transit service
area), and for social status. But once other households achieve similar levels of automobile ownership
much of this competitive advantage is lost. Cars become a necessity rather than a luxury, and
the amount of driving required to maintain parity with others continually increases until other costs
(congestion, vehicle costs, travel time) become limiting factors. Cycling, in contrast, liberates a person
from many of these limiting factors.
The Health Arguments
Cycling allows you to stay in shape while you commute. For example, a 8 km round trip for a 130 -
pound woman burns 300 calories. Plus you save time and money by not having to go to the gym!
Cycling is one of the most efficient modes of transport. Here is an eggs-planation:
A cyclist burns about 15-35 Calories per km. One large egg supplies 80 Calories. A cyclist can
travel about five kilometres on the energy of one egg. 0 (symbol for one egg)
A person walking would require three eggs to go the same distance. 000
A loaded bus requires the equivalent of two dozen eggs for each person it carries 5 km.
000000000000000000000000
A train requires the equivalent of three dozen eggs for each person it carries 5 km.
000000000000000000000000000000000000
A car that gets 30 miles per litre requires the equivalent of seven dozen eggs to carry one person 5
km.
000000000000000000000000000000000000000000000000000000000000000000000
000000000000000
Even if you double the kilometres per litres and double the occupancy a car will still use the equivalent
of twenty-one eggs to make the trip — more than twenty times a bicycle.
000000000000000000000
We all know that regular aerobic exercise is essential to good health. In fact, a sedentary lifestyle
has the cardiovascular risk equal to smoking 20 cigarettes a day. The most practical way to obtain
this exercise is to encourage non-motorized transportation. According to a recent government report,
“Regular walking and cycling are the only realistic way that the population as a whole can get the
daily half hour of moderate exercise which is the minimum level needed to keep reasonably fit.” One
study concludes that heart disease would decline 5-10% if one-third of short trips shifted from driving
to bicycling. Wait, there i’s more.! A UN Report on Transport, Environment and Health published in
2000 summarized worldwide findings of the health benefits of physical activity such as cycling, as
follows:
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• a 50% reduction in the risk of developing coronary heart disease and becoming obese
• a 30% reduction in the risk of developing hypertension
• reduced osteoporosis
• relief of symptoms of depression and anxiety
The US Surgeon General in his latest report adds that:
• higher levels of regular physical activity are associated with lower mortality rates for both
older and younger adults
• regular physical activity is associated with a decreased risk of colon cancer
• there is evidence that exercise in older adults preserve the ability to maintain independent
living status and reduce the risk of falling
And of course, the environmental considerations of green transport
Automobiles are primary contributors to air, noise and water pollution, and major consumers of nonrenewable
resources. Harmful air emissions include carbon monoxide, particulates, nitrogen oxides,
volatile organic compounds, sulfur oxides, carbon dioxide, methane, road dust, and toxic gases such
as benzene. According to an OECD (Organization for European Community and Development)
report, “Transport is by far the major source of noise, ahead of building or industry, with road traffic
the chief offender.” Motor vehicles, roads and parking facilities are also major sources of water pollution
and hydrologic disruptions.
Bike Buddy Programs
If you have people interested in cycle commuting that have not bicycled to work before, you should
consider setting up a Bike Buddy program. Basically, a Bike Buddy program will pair up an experienced
commuter cyclist with someone who is just starting out. They will cycle to work together to
determine a good route for the new cyclist and can also go over basic traffic rules and cycling skills.
The experienced commuter can offer tips such as bicycle traffic safety, route selection, preparing
clothing for work, personal grooming, etc. Bike Buddy programs in Vancouver have been incredibly
successful.
You could hold a Bike Buddy Day, where you provide a free breakfast (courtesy of your employer, of
course) and try to match up bike buddies. This can be done along with putting up a sign-up notice
(Appendix I) as a way of having novice cyclists meet more experienced ones. If you can get senior
managers involved, all the better!
Rack’n Roll with OC Transpo
Potential cyclists at the workplace might consider
cycling part of the way to work, so you could
introduce them to OC Transpo’s excellent Rack’n
Roll system that operates from April through the
end of October on some of the major routes such
as the #2, #97and the #95. The Rack’n Roll system
allows a cyclist to extend their trip further and
gives a person the flexibility of opting out of
cycling in inclement weather and/or long distances.
Pamphlets describing the Rack’n roll
service are available from OC Transpo, the City
of Ottawa and CfSC.
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The Annual Commuter Challenge
This annual green transportation event takes place in the first week of June, and is a good opportunity
to coerce fellow employees to try other means of transportation. The Commuter Challenge has
often succeeded in converting employees to using active forms of transportation. Approach your
management to solicit their involvement and then promote the event with promotional materials from
your local Commuter Challenge coordinator.
Cycling Seminars
Lunch-time workshops or seminars that address issues such as health and fitness can have broad
appeal to people of all walks of life and can then introduce the topic of commuter cycling (i.e. a captive
audience!) Other lunchtime topics could address some of the barriers faced by potential cyclists
such as traffic safety, personal appearance and cycling in wet/cool weather. In fact, your BUG could
organize a CAN-BIKE introductory or advanced traffic safety course. This may well inspire those
who are considering cycling to act. You could also approach local cycling retailers and inquire about
holding bicycle maintenance workshops.
Contact CfSC at 613-567-1288 for CAN-BIKE information and workplace seminars on bicycle safety.
37
Appendix IX
Cycling Bits and Pieces
Bicycle Maps
The City of Ottawa produces the Ottawa Cycling Map which is distributed by Citizens for Safe
Cycling. You can pick up your copy of the map at Citizens for Safe Cycling (251 Bank Street, Suite
504), at your local bicycle shop or at the City of Ottawa’s information desk. See the City of Ottawa
website for a list of retailers http://www.city.ottawa.on.ca/city_services/traffic/map_sales_en.shtml
Cycling Routes
Learn about recommended cycling routes to your workplace and generate ideas and support for
expanding facilities. Looking for a good route to work? Phone CfSC’s cycling route advice line at
613-567-1288 where you will be linked to seasoned cyclists who know how to get around on bicycle
in Ottawa.
Hit another pothole?
Report potholes, debris and broken glass near your work to: 580-2400 (24 hours) or
info@city.ottawa.on.ca.
Get to know your local government!
Local Government has a major influence over the provision and maintenance of bicycle facilities in
the local area. City cycling facilities, including paved shoulders, off-road connecting paths, bicycle
lanes, and bicycle-specific traffic signals help cyclists get to work every day. Your BUG can get
involved in advocating for these facilities around your workplace, as well as near your homes.
Local government is responsible for many activities which can affect the safety and convenience of
cycling, and therefore the level of cycling activity. Councils have control over such matters as the
local road system, local traffic management schemes, pathways, town planning, subdivisions and
development. It will be worth your while to obtain a list of all the Councillors and staff – and get to
know them.
The City of Ottawa has a Cycling Advisory Committee which works with city staff and councillors to
improve city cycling programs and facilities. All Ottawa residents are welcome to attend meetings
and make submissions to the committee. For more information, see http://www.city.ottawa.on.ca or
phone Stephani Roy, Supervisor, Advisory Committees and Boards at 580-2424 ext. 21779 (or Toll
Free: 1-866-261-9799) or email Stephani.Roy@city.ottawa.on.ca
Join Citizens for Safe Cycling!
Citizens for Safe Cycling, the Ottawa cycling education and advocacy group, works to improve conditions
for National Capital area cyclists. For more information about joining, call 722-4454 or email
cfsc@cfsc.ottawa.on.ca; for more information on cycling safety, cycling skills, or help with your BUG,
call 567-1288 or email promo@cfsc.ottawa.on.ca, or visit www.cfsc.ottawa.on.ca.
Bruce Timmermans Cycling Awards Program
Bruce Timmermans was a long-time cycling educator and advocate who was an active member of
the Ottawa Bicycle Club and a founding member of Citizens for Safe Cycling. Bruce worked tire-
38
lessly to encourage safe and increased bicycle use. His legacy lives on through the awards program
created by the City of Ottawa to recognize individuals and businesses that demonstrate a genuine
commitment to promoting cycling.
The awards fall into two categories:
1. Annual Award
For an organization – An annual special award to recognize exemplary contributions or investments
by a business, organization, or government which demonstrably enhance cycling use by
their employees and/or customers.
For an individual – An annual special award to honour one individual Ottawa citizen who promotes
cycling as a viable, environment-friendly alternative transportation mode and who demonstrates
an outstanding commitment to cycling, providing a highly visible example of safe cycling for others
to emulate.
2. Awards to cycling-friendly organizations
Businesses and organizations are eligible to display a decal indicating that they have met certain
criteria by which they qualify for recognition as a “cycling-friendly” location and that cyclists are
welcome on their premises.
Nominations
All nominations are confidential. Anyone may submit a nomination which must explain the reason for
recommending the individual or organization, specifically noting the contribution that they have made
to cycling. Nominations must indicate the category of award for which the nominee is being recommended.
Nominations should be sent to:
City of Ottawa
Traffic and Parking Operations
110 Laurier Ave West
Ottawa, Ontario
K1P 1J1
Nominations may be sent by fax to 560-6069 (attention – TDM Section). Nominations may also be
sent by e-mail to travelwise@city.ottawa.on.ca. Please contact the City of Ottawa for nomination
deadlines.
39
Appendix X
Resources
Other BUGs (from all over the world but mostly Australian)
http://www.transport.qld.gov.au/qt/driver.nsf/index/cyc_home_bug.html (from Queensland, Australia)
http://www.gn.apc.org/cycling/bugs/bugs.html (A BUG, british-style)
http://www.bham.ac.uk/BUBUG/startbug.htm (A group from Birmingham University, England)
http://www.connection.com/~regan/bug.htm (An older how-to for BUGs from Toronto)
http://sunsite.anu.edu.au/wa/bta/bug_page.htm (Bicycle Transportation Alliance from Perth, Western
Australia)
http://www.transport.wa.gov.au/metro/gettingthere/cycling/documents/bug_manual.pdf (a lengthy,
detailed manual on-line from the government of Western Australia)
http://bugs.netc.net.au/bugs_history.html (Australian Wangaratta BUG)
Government
City of Ottawa, Transportation Department (information on cycling issues, by-laws, cycling tips, the
TravelWise program, etc.), phone: 580-2400 or toll-free at 1-866-261-9799 and specify your request.
Or visit the City of Ottawa website at http://www.city.ottawa.on.ca/city_services/traffic/26_0_en.shtml,
(go to cycling and select your topic of interest).
City of Toronto (is initiating a BUG network this year), www.city.toronto.on.ca/cycling/5steps.html
Government of British Columbia (the Ministry of Highways and Transportation has a cycling information
page and links to many cycling organizations), http://www.th.gov.bc.ca/bchighways/cycling/bicycle.
htm
Organizations
Citizens for Safe Cycling (CfSC), the cycling education, information and advocacy organization in
the National Capital region (cycling route advice, CAN-BIKE courses, print and video resources,
etc.), phone: 613-567-1288; e-mail: promo@cfsc.ottawa.on.ca or visit http://www.cfsc.ottawa.on.ca.
Ontario Coalition for Better Cycling (mostly helmet issues, some resources)
http://www.magma.ca/~ocbc/
Edmonton Bicycle Commuter Society (winter riding tips, resources, links, etc.)
http://freenet.edmonton.ab.ca/ebc/
40
Greater Victoria Cycling Coalition (lots of great information and useful links) http://www.gvcc.bc.ca
British Columbia Cycling Coalition (province-wide advocacy group, links, publications)
http://www.bccc.bc.ca/
Victoria Transport Policy Institute (many useful resources including links to Oregon’s bicycle parking
fact sheet series) http://www.vtpi.org/
Toronto Bicycle Commuters’ Handbook (some useful resources)
http://www.sunnybrook.utoronto.ca:8080/~macgowan/cycling
Santa Barbara Bicycle Federation (cycling advocacy issues) http://www.sbbike.org/
Massachusetts Bicycle Coalition (cycling advocacy issues)
http://www2.thecia.net/users/bcom/index.htm
Center for Appropriate Transport (Eugene, Oregon, good resources) http://www.efn.org/~cat/
International Bicycle Fund (out of Europe, links, resources, conferences, safety issues, etc.)
http://www.ibike.org
Detour Publications (on-line publishers of books, videos and other resources on transportation
issues and urban ecology) http://www.detourpublications.com/
National Center for Bicycling and Walking (American organization, lots of resources and links for
advocacy) http://www.bikefed.org/ ; their newsletter can be found at http://www.bikeplan.com/
Bicycle Transportation Alliance (many resources, advocacy tools) http://www.bta4bikes.org/
New York Transportation Alliance (cycling advocacy issues) http://www.transalt.org/
Other More General Transportation Resources
Carfree Times (www.carfree.com) is an international journal dedicated to promoting reduced automobile
dependency.
Centre for Sustainable Transportation (www.cstctd.org/index.html) is a research institute dedicated
to encouraging more sustainable transportation policy.
Institute for Sustainability and Technology Policy (Murdoch University;
http://wwwistp.murdoch.edu.au) has resources for evaluating automobile dependency.
Peter Newman and Jeff Kenworthy, Sustainability and Cities: Overcoming Automobile Dependence,
Island Press (www.islandpress.org), 1999.
The Smart Growth Network (www.smartgrowth.org) includes planners, govt. officials, lenders,
community developers, architects, environmentalists and activists.
41